Would you like the chance to join our forward thinking and dynamic team?
We require a flexible, hardworking, quick thinking individual to join our team due to the expansion of our current services.
Green Energy Switch (GES) is a dynamic, versatile company that delivers a broad range of energy services across the UK; specialising in working with social landlords and local authorities. Established in 2006 GES is a subsidiary of environmental charity Peterborough Environment City Trust (PECT). Any profits made by GES are gifted back to PECT to help fund its vital work.
Job title: Support Officer
To support the day to day operations of the office
To deal with correspondence and telephone calls for enquiries, dealing with clients and resolving queries
To manage the data contained in our online portal
Receive, record and process all data and information from partner organisations and ensure that this is passed on to the supply partners within agreed timescales
Provide energy services advice and relevant information to tenants, staff of partner organisations and members of the public
Key account management of allocated partners, monthly calls to partners, creating reports and ensuring that they are well informed and happy with the service we provide
To undertake mail shots and sales calls as required
Assist the Project Manager with the development of new projects and initiatives
Working through large amounts of energy bills, making sure that the bills are worked out accurately.
Answering emails proactively within a busy inbox
Working through incoming post and re distributing.
Other administration and office tasks as needed, such as filing, photocopying and telephone answering
Previous work experience within an office environment, minimum 1 years’ experience
An administrative or sales background
Able to work under pressure, a good multitasker with the ability to work to targets and deadlines
Excellent IT skills, Microsoft word/excel/outlook
Highly organised with the ability to manage working on several projects at the same time
A professional telephone manner when making and receiving customer calls
Experience of working in the energy industry-desirable
Proactive and able to work on own initiative and prioritise own workload
A self-starter that can quickly pick up processes
Employer: Green Energy Switch
Based: This position will be based at Green Energy Switch’s offices: Ham Lane House, Ham Lane, Peterborough, PE2 5UU
Salary (per annum): starting salary will be £19,500
Closing Date for applications: Monday 30th November 2020 at 12pm
Start Date: asap
Hours/Week: Full time, permanent position – 37 hours per week working Mon to Thu 9.00-17.00 and Friday 9.00-16.30
Reports to: Project Manager
COVID-19 considerations: To keep our employees safe we are currently working from home; however training will be provided at the office in a Covid secure manner.
Please email your cv along with a covering letter to Maxine Palmer, Director – firstname.lastname@example.org
If shortlisted for interview you may be required to prepare a presentation or complete a brief task, relevant to the role, as part of the interview. If you have any questions about this role, please contact Sarah Chatterton – email@example.com or 01733 646253
Fuel Poverty Awareness Day will be held on 27th November this year. It is the national day to raise awareness of some of the issues faced by those living in cold homes and the solutions available. This winter will be one of the most difficult in living memory. Lockdown and increasing unemployment will create a situation where more people are forced to spend time in homes that they can’t afford to heat. Many people will use more, pay more and owe more, while earning considerably less.
Fuel Poverty Awareness Day is an invaluable opportunity to encourage householders to seek support at the start of the winter period.
Call us now on 0800 060 7567 or email firstname.lastname@example.org
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