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Would you like the chance to join our forward thinking and dynamic team?

About us: 

Green Energy Switch (GES) is a dynamic, versatile company that delivers a broad range of energy services across the UK; specialising in working with social landlords and local authorities. Established in 2006 GES is a subsidiary of environmental charity Peterborough Environment City Trust (PECT).

We are a forward thinking company and our team are at the heart of what we do. We have recently introduced a hybrid working policy due to the success of working from home during the pandemic.

Job title: Project Support Officer 

Key responsibilities:

We require a flexible, hardworking, quick thinking individual to join our team due to the expansion of our current services.

Role responsibilities:

  • Key account management of allocated partners, monthly calls to partners, creating reports and ensuring that they are well informed and happy with the service we provide
  • Working through large amounts of energy bills, making sure that the bills are reconciled accurately.
  • Answering emails proactively within an incredibly busy inbox
  • Deal with high volumes of correspondence and telephone calls for enquiries, dealing with clients and resolving queries
  • Manage the data via an online portal
  • Receive, record and process all data and information from partner organisations and ensure that this is passed on to the supply partners within agreed timescales
  • Provide energy services advice and relevant information to tenants, staff of partner organisations and members of the public
  • To undertake mail shots and sales calls as required
  • Other administration and office tasks as needed, such as filing, photocopying and telephone answering

Required Criteria:

  • Previous work experience within an office environment, minimum 2 years’ experience
  • An administrative or sales background
  • Able to work under pressure, a good multitasker with the ability to work to targets and deadlines
  • Have an excellent eye for detail and a flexible approach as well as being articulate and a good communicator
  • Excellent IT skills, Microsoft word/excel/outlook
  • Highly organised with the ability to manage working on several projects at the same time
  • A professional telephone manner when making and receiving customer calls
  • Experience of working in the energy industry – desirable
  • Proactive and able to work on own initiative and prioritise own workload
  • A self-starter that can quickly pick up processes
  • Enthusiastic, dependable, punctual, pro-active and self-motivated

Employer: Green Energy Switch

Based: This position will be based at Green Energy Switch’s offices: Ham Lane House, Ham Lane, Peterborough, PE2 5UU

Salary (per annum): starting salary will be £21,000

Hours/Week: Full time, permanent position

37 hours per week working

Reports to: Head Of Operations

If shortlisted for interview you may be required to prepare a presentation or complete a brief task, relevant to the role, as part of the interview.

Application deadline: 31/08/21

Expected start date: 13/09/21

Covid considerations:

* We have introduced a hybrid working policy

* Covid guidelines are followed when in the office

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