We are looking for a Project Support Officer to join our friendly team for Maternity Cover.
Green Energy Switch (GES) is a subsidiary of Peterborough Environment City Trust (PECT), an independent and innovative environmental charity helping to protect and enhance the environment throughout Peterborough and beyond. GES donates all its profits to PECT to help fund its work. Green Energy Switch is a dynamic company that delivers a broad range of energy services across the UK for businesses, registered social landlords, local authorities, and individuals. We are looking for an enthusiastic and ambitious individual to join our highly skilled team based in Peterborough.
We offer a hybrid working policy, along with many other benefits. We also have incredibly positive staff survey results year on year.
Key responsibilities:
We require a flexible, hardworking, quick thinking individual to join our team for cover due to Maternity Leave.
Role responsibilities:
- To support the day to day operations of the office
- To deal with correspondence and telephone calls for enquiries, dealing with clients and resolving queries
- To manage the data contained in our online portal
- Receive, record and process all data and information from partner organisations and ensure that this is passed on to the supply partners within agreed timescales
- Provide energy services advice and relevant information to tenants, staff of partner organisations and members of the public
- Key account management of allocated partners, monthly calls to partners, creating reports and ensuring that they are well informed and happy with the service we provide
- To undertake mail shots and sales calls as required
- Assist the Project Coordinator with the development of new projects and initiatives
- ·Work through large amounts of energy bills, making sure that the bills are worked out accurately.
- · Answering emails proactively within a busy inbox within a set timed SLA
Required Criteria
· Previous work experience within an office environment, minimum 1 years’ experience
· An administrative or sales background
· Able to work under pressure, a good multitasker with the ability to work to targets and deadlines
· Excellent IT skills, Microsoft word/excel/outlook
· Highly organised with the ability to manage working on several projects at the same time
· A professional telephone manner when making and receiving customer calls
· Experience of working in the energy industry-desirable
· Proactive and able to work on own initiative and prioritise own workload
· A self-starter that can quickly pick up processes
Job Type: Full-time, Fixed term contract
Contract length: 10 months
Salary: £21,000.00 per year
To apply, please send your C.V to our Director Of Operations: sarah.buttigieg@greenenergyswitch.co.uk
Closing date: 16th September 2022
