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The benefits of void energy management and why you should use our free award winning service!

At Green Energy Switch, we understand the challenges of managing empty properties between tenants. That’s why our voids service offers a range of benefits designed to streamline the process and minimise hassle for you and your housing teams.

We currently work with over 100 Housing Associations and Councils all across the U.K managing over 500,000 housing stock. So if you’re looking for more efficient ways to manage your empty homes, look no further!

Saving you time, money, and effort!

Our range of green energy solutions are here to save you time, money, and effort – and our void energy management service is no different! This means you won’t need to spend any time contacting energy suppliers or worrying about setting up accounts. You just need to follow our easy 3 step process and leave the rest up to us!

  1. Tenant gives notice – Add your property address, void date & estimated re-let date to our easy to use portal. GES will process the property to start the switching process.
  2. Tenant Vacates Property – Supplies will have switched to the new supplier and the account transferred back to you. GES are able to help with anything energy related!
  3. New Tenant Moves Into Property – Add the new tenant’s names, moving in date and meter readings to close off the void period and transfer to the tenant.
The Benefits of Our Void Energy Management Service

Dedicated Voids Team: Our team is committed to transforming this traditionally admin-heavy process into a seamless and stress-free experience for you.

4-Hour SLA: Our friendly team will promptly address all queries within four working hours or less, as per our SLA.

User-Friendly Portal: Navigate through our online voids portal, a convenient hub for storing and sending information effortlessly. Features include postcode lookups, auto reports, and more.

Financial Savings: Enjoy £15 Void Credit per meter and have standing charges cleared within 90 days. We also provide a meter guide to help you manage your meters efficiently.

Hassle-Free Appointments: We manage all meter appointments and installations, including an official escalation process, saving you time and effort.

Energy Supplier Management: Let us handle the green energy supplier, ensuring they adhere to their service level agreements and promote eco-friendly practices.

Streamlined Billing: Our dedicated billing team takes care of all billing matters during void periods with a streamlined consolidated billing process.

Personalised Support: Benefit from a dedicated Key Account Manager who provides tailored support, including regular monthly catch-ups, ensuring your unique needs are met.

Long-Term Voids Coverage: We offer coverage for long-term voids with a process in place to ensure these are billed quarterly.

Tenant Onboarding: Simplify tenant onboarding with our Tenant Welcome Packs, containing all necessary information—just hand them over when tenants move in!

No Previous Debts or Meter Problems: Your tenants will move into the property with no previous debts or meter issues.

Comprehensive Training: We offer a simple yet effective onboarding process, providing comprehensive training to all staff involved. This includes portal training, billing training, meter training, and refresher training.

We are a green, ethical choice!

We are profit for purpose!

All of our profits are gift-aided to PECT, a leading environmental charity committed to safeguarding and enriching our planet. In doing so, we are the lead sponsor of their Forest project, which so far has led to the planting of over 117,000 trees, equating to a remarkable reduction of over 1,300 tonnes of carbon emission.

Green tariffs for your void properties!

Each void property we switch automatically moves to a green tariff. This means that your void properties are actively contributing to significant carbon reductions across the UK every year!

For more information or to start your journey with us today, you can reach us via email at, or call us on 01733 646 253.

Don’t want to wait? Book in a meeting with us directly now!

See what our current partners say about us…

“Just a note to give a big compliment to the team at GES. When I call, each and every one of the team are brilliant! Nothing is ever too much trouble for them, they are all super helpful and very friendly. The team go above and beyond to resolve any issues we have and if the issue can’t be sorted there and then, they will always do what ever they can to resolve it as quickly as possible. A great team to have!”

Wales based Housing Association, 2023

“We needed to try and streamline our void management meter clearance and tenant change over processes, so we found Green Energy Switch online. Their void service has helped us streamline our void processes particularly with the benefit of debt clearance and supply switch over of the meters. Working with GES, gives us a simple process to follow and efficient service to utilise. The key account calls address any issues that may have arisen between meetings, and they are also very helpful to identify and sort out system information etc. We would recommend GES because of all of the above. It’s a very good service!”

South Yorkshire based Housing Association, 2024

“Green Energy Switch are a valuable asset to us in combating homelessness in Edinburgh.”

Scotland based Housing Association, 2024

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