We have an exciting opportunity to join our fantastic team as an Operations Manager!
Green Energy Switch (GES) exist for impact. We have been uniquely grown to care about sustainability and protecting the environment. We lead the way for a greener future and share our vision. We are an award-winning provider with over 15 years of experience in the environmental and sustainability industry, providing specialist energy-focused advice and support.
We’re proud that we deliver an ethical message and service, where all of our profits are donated to PECT, an environmental charity, who is shoulder to shoulder with us and on mission to protect and enhance the environment. We deliver an impressive menu of energy services across the UK; specialising in working with social landlords and local authorities, targeting our reach to vast communities.
GES is born from inspired people who see a better world for us all. We continue to be a collaboration of an environmental minded team, who work hard, share the message and have fun! We celebrate all our colleagues uniqueness and offer real forward thinking where we celebrate hybrid working, have generous annual leave so you get to invest in you and your family, we ‘high five’ long service, share team away days and of course champion volunteering days for us all. We are not a team because we work together. We are a team because we trust, respect, and care for each other and the world we live in.
Feel free to meet our team here!
Role overview
The Operations Manager will lead and collaborate on strategic and operational planning, and the ongoing delivery and development of GES services across the UK. The role will lead and bring together a team of colleagues, inspiring our continued ideas and deliver impactful projects. The Operations Manager will build and maintain relationships with internal and external partners to market, promote and inspire others to become a GES customer.
Leading others
- You’ll know the strategy. You’ll know the team. You’ll connect the two using great leadership
- Plan, manage and co-ordinate the work of your teams
- Inspire and encourage staff to work to the highest standards
- Care for your team using career conversations, 121’s, team building and fun!
- Invest in your team whenever possible through training and development
- Great communication upwards, downwards and throughout your team
- Achieve targets as set in the business plan
Project Management
- Lead projects from start to finish, making sure they are efficient. Flag any issues or resource issues to the Director.
- Review project processes, systems and procedures so they meet current demands
- Ensure your team are working collaboratively, effectively and efficiently
- Be assured at all times operational delivery is up-to-date, work is completed, including data handling/ storage
- Quality assure that all customers/partners are expertly supported through their key account manager
- Define delivery against targets by producing weekly project reports to the Director.
- Achieve targets as set in the business plan and career conversations
Project Operations
- Drive customer acquisition
- Manage the projects to ensure maximum returns for customer and GES
- Nurture existing supplier/external relationships to ensure the projects are running well/SLA’s are met
- Lead weekly/monthly review meetings with the relevant partners
- Provide the Director with monthly project performance reports
- Achieve targets as set in the business plan
Person Specification – About You
Experience and understanding of the energy/housing sector
Experienced Manager with at least 3 years line management experience
Driven and inspired by challenging targets
Natural and authentic people leadership skill and experience, able to show and train others
Confident communicator, verbal and written, with the ability to make the complex simple without losing key ideas and messages
Naturally outward looking, able to grow and harvest long term relationships with new and existing customers/partners
Minimum of Level 4 qualification in relevant subject area or qualified by experience
Passion, enthusiasm, understanding of environment/sustainable development issues
Creative thinker, collaborative, adaptable, energetic, organised, great at listening
IT savvy
Share our GES values and behaviours
Additional Information
Job title Operations Manager
Location Green Energy Switch, Ham Lane House, Ham Lane, Peterborough, PE2 5UU (with hybrid working model in place)
Hours/Week Full time – 37 hours per week
Responsible for Operations team
Reports to Director
Salary £35,000 per annum
Closing date: 17th March 2023
In addition to these responsibilities carry out such duties as may reasonably be required. The above duties are a guide to the nature of the work required & are not intended to reflect all tasks associated within the role.
In addition to these responsibilities carry out such duties as may reasonably be required. The above duties are a guide to the nature of the work required & are not intended to reflect all tasks associated within the role.
February 2023 – Written by Sarah Buttigieg (Director)
How to apply for the Operations Manager role?
•Email your CV and cover letter to sarah.buttigieg@greenenergyswitch.co.uk
•Please tell us lots about you and how you meet our ‘About you’ section
•For further information please call Sarah Buttigieg, Director on 01733 646253 for an informal discussion.
•Closing date 17th March 2023
Green Energy Switch values and champions equality, diversity and inclusion in everything we do. If you require adjustments, please let us know.
Please feel free to download our candidate pack for more information.
