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Home Energy Support

We provide free, reliable energy support through the LEAP service to help you save money on your energy bills and stay warm during the colder months. 
We’re proud to deliver the LEAP service in partnership with Peterborough City Council, South Cambridgeshire Council, and Rutland County Council.

How can we support you with your home energy?

Energy-Saving Products

We can give you free energy-saving measures including LED light bulbs, draught excluders, and more, to enhance your home’s efficiency.

Tariff Advice

We’ll help you find the most affordable energy tariff, so you never pay more than necessary.

Energy-Saving Advice

We provide simple and effective energy advice to help you save money and energy, and make simple behaviour changes in your daily routine.

Onward Referrals

We will identify and refer you for further support where required. This includes referrals for income, benefits and debt advice from IncomeMax, plus assistance with applying for the Warm Home Discount and the Priority Services Register (if eligible).

Appliance Scheme

The LEAP Appliance Scheme supports fuel-poor and vulnerable households by replacing old, inefficient white goods with more efficient options.

How to Access LEAP

Peterborough, South Cambridgeshire, Rutland:

Apply for a home visit to receive personalised energy support.

East Suffolk Residents:

Apply for a phone consultation and still enjoy the same benefits as home visits.

Residents Outside These Areas:

Please apply through the main LEAP website to access the service.

Are you a referral partner?

Provide us with the details and we will contact the tenant to arrange.

Eligibility

We want to be able to help as many people as we can by extending the service to anyone that either is already in or is at risk of falling into fuel poverty.

It is open to all types of householders – homeowners, private renters and social housing tenants.

Home Visits

How does it work?

Once your eligibility has been checked, an appointment (at a time convenient for you) will be booked for you by the LEAP contact centre team. A highly trained LEAP Home Energy Advisor will then visit your home and carry out a home visit. During the home visit, the advisor will conduct a thorough assessment of your home and try to offer immediate help.

The advisor can install a range of simple energy saving measures where necessary, such as draught proofing or LED lightbulbs, provide energy efficiency advice and help you to look for a better deal on energy bills. The Home Energy Advisor will also leave behind a Home Visit Pack which will include details of the help and advice given to you as well as contact details of other organisations offering further support.

Guy and lady discussing
home energy advice

After the visit

Based on the findings of your home visit there are a range of onward services that can be offered. These might include a referral to an income maximisation service, an assessment for larger energy efficiency measures (insulation and heating) and identification of serious hazards in the home.

Case Studies

Testimonials

See what local residents have said about us...

The visit was very good and India was very nice. She was very helpful in explaining everything to me and helped sign me up to the Priory Service Register.

Peterborough Resident 2024LEAP Service

My advisor, India, was clear at explaining the assessment. Her guidance was invaluable throughout the process. She displayed a clear knowledge of the products available to me. Overall, I was really impressed with the service and professionalism. Thank you.

Peterborough Resident 2024LEAP Service

Home Energy Advisor Matt was unbelievably helpful in so many ways, not just with supply and fit of some energy saving items, but he advised on other things we can do to make further improvements. Definitely highly recommend this service to anyone!

Local Resident 2023LEAP Service

The Home Energy Advisor Michelle was up to date with all the referral contacts and I am so thankful for her help.

Local Resident 2023LEAP Service

Michelle, the LEAP Advisor, was so lovely and so helpful and informative. She helped me with my TRV’s, draught proofing, and radiator panels.

Local Resident 2023LEAP Service

Even with being new to the job, Home Energy Advisor Michelle is very good and very thorough.

Local Resident 2023LEAP Service

I really appreciate Michelle's help, I have 1000% confidence in her.
She made the home visit super relaxed and easy, and was very helpful and friendly!
LEAP is a great service.

Local Resident 2023LEAP Service
See all reviews...

About

THE LEAP SCHEME

All of our home energy support is free thanks to the LEAP Scheme. The scheme is a free service that is helping people keep warm and reduce their energy bills without costing them any money. The eligibility requirements of LEAP are designed to target households that either are already in, or are at risk of falling in to fuel poverty.

It is open to all types of householders – homeowners, private renters and social housing tenants. According to the official Committee on Fuel Poverty, over 10% of households in England are in fuel poverty. ‘Fuel poverty is defined as a situation where someone who is on a relatively low income lives in a house that cannot be kept warm at a reasonable cost. All eligibility criteria can be found on the LEAP website.

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All of our home energy support is free thanks to the LEAP Scheme.
Arrange a free home visit now

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