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Void Energy Management

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Who do we work with?

We work with landlords, housing associations, estate agents and local authorities across the UK to help manage their void properties.

Our range of free services ease the challenges that surround void properties, dealing with suppliers, maintenance and avoiding expenditure loss. Our team are here to make this admin-heavy process a stress-free one – void energy management has never been so easy!

Our Services

Dedicated Key Account Manager

Tailored support throughout your journey, such as regular monthly catch-ups, ensuring your needs are met.

4 hour SLA

 

All queries are dealt with within 4 hours or less. 

Online Portal

 

A simple and easy place to store and send information.

Green Energy Supplier Management

We manage the green supplier and make sure they adhere to their SLAs.

Bill Management

Our dedicated billing team takes care of all billing matters during void periods with a streamlined consolidated billing process.

Dedicated Team

Our dedicated team are available at the other end of the phone or via email, during working hours. 

Void Credit

Enjoy £15 void credit ​per meter and 90 days​ standing charge cleared.

Meter Appointments

We manage all meter appointments and installations, including an official escalation process, saving you time and effort.

Coverage for Long-Term Voids

Quarterly billing for Long-Term Voids.

Benefits for Tenants

 

Tenants move in with no previous debts or meter problems.

Tenant Welcome Packs

 

We will provide you with a simple and easy tenant pack. All you need to do is hand it over.

Effective Onboarding and Training

Streamlined and efficient onboarding for all new clients. All staff involved in the Voids process will receive thorough training.

Why choose us?

GREEN ENERGY SWITCH

We are an award-winning team with over 18 years of experience in the energy sector providing first-class customer service. We’ll support your business to save you time, money and energy.

All of our profits are gift-aided to PECT, a leading environmental charity committed to safeguarding and enriching our planet. In doing so, we are the lead sponsor of their Forest project, which so far has led to the planting of over 117,000 trees, equating to a remarkable reduction of over 1,300 tonnes of carbon emission.

This makes us an ethical choice for your energy management solutions.

Our Easy 3-Step Process

Tenant Gives Notice

Add your property address, void date & estimated re-let date to our easy to use portal. GES process the property to start the switching process.

Tenant Vacates Property

Supplies will have switched to the new supplier and the account transferred back to you. GES are able to help with anything energy related!

New Tenant Moved In To Property

Add the tenant's names, moving in date and meter readings to close off the void period and transfer to the tenant.

Testimonials

See what our partners say about us…

We needed to try and streamline our void management meter clearance and tenant change over processes, so we found Green Energy Switch online. Their void service has helped us streamline our void processes particularly with the benefit of debt clearance and supply switch over of the meters. Working with GES, gives us a simple process to follow and efficient service to utilise. The key account calls address any issues that may have arisen between meetings, and they are also very helpful to identify and sort out system information etc. We would recommend GES because of all of the above. It’s a very good service!

South Yorkshire based Housing AssociationVoid Energy Management

I have been working with Emma, the Voids Billing Manager, and she has been amazing. Emma’s responsiveness and attention to detail is second to none and I can see she is a real asset to the GES Team. Emma is reliable and always carries out actions as promised, to a very high standard. I really enjoy working with Emma and having her work on our account has had a very positive impact. Thank you Emma!

Bedfordshire based Housing AssociationVoids Billing Manager Feedback

Tamara, the Key Account Manager, was great. She talked through the void energy management service they provide and went through their online portal step by step.

London based Housing AssociationVoids Key Account Manager Feedback

I've had lots of feedback from our team to say how good and informative the refresher training was. Tamara is very knowledgeable and knows her stuff. She's a fantastic key account manager and never loses patience with our never ending queries and errors! Thank you, Tamara.

Scotland based Housing AssociationVoids Key Account Manager Feedback

Just a note to give a big compliment to the team at GES. When I call, each and every one of the team are brilliant! Nothing is ever too much trouble for them, they are all super helpful and very friendly. The team go above and beyond to resolve any issues we have and if the issue can’t be sorted there and then, they will always do what ever they can to resolve it as quickly as possible. A great team to have!

Wales based Housing AssociationVoid Energy Management Service Feedback

The Green Energy Switch online portal has made the process of managing our empty homes so much easier; it's really clear to see what action has been taken too which really helps work across multiple teams more efficiently. Wish we’d have joined GES sooner!

East Midlands based Housing AssociationVoid Energy Management Service Feedback

Green Energy Switch are a valuable asset to us in combating homelessness in Edinburgh.

Scotland based Housing AssociationVoid Energy Management Service Feedback

We have been really impressed and very pleased with the service you all provide at GES. It’s been a real time saver and if there have been any issues at all, they are always resolved so swiftly.

Hampshire based Housing AssociationVoid Energy Management Service Feedback

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We save you time and money!

Here at Green Energy Switch, we have years of experience in working with housing associations, local councils and landlords.

 

To find out how we can help you lower your carbon footprint and save time and money in the void energy management process, contact us today.

    Our Awards

    Leading the way for a greener future.