A Year of Success Supporting Void Properties in 2025

Thank you to every single housing partner who has worked alongside us this year.

“Together, we have helped over 120 RSLs across the UK save more than £2 million in just one year!“

A Look Back at 2025

2025 has been another busy and rewarding year supporting housing providers with their void energy management. Here’s a snapshot of what we achieved together:

  • Over 500,000 properties managed on behalf of 120+ RSLs
  • 1,348 energy issues resolved, including meter mix ups, urgent relets and MPAN/MPRN problems
  • 2,802 meter exchanges completed and 265 new meter installs arranged
  • 141 isolator switch installs coordinated
  • 3,074 RTIs, reset keys and cards provided, each with £15 void credit
  • £309,793 saved on RTIs by clearing tenant debt
  • 1,300+ smart meter top ups issued with £15 void credit
  • Over £1.2 million in standing charges cleared for credit meters
  • £110,661.48 saved through GES Billing Reviews by ensuring accurate meter readings
  • 28,000+ hours saved on supplier calls, equal to £340,000 in staff time
  • 4,000+ hours saved on appointment handling, equal to £85,000 in staff time
  • Answered over 850 live chats, 36,000+ emails, and 8,175 phone calls

That’s over £2 million saved and over 32,000 staff hours reclaimed!

Looking for a Void Energy Management provider?

Whether you’re a housing association or local authority, our voids service is designed to remove the burden of managing energy during void periods.

At the forefront of void energy management since 2006, we proudly stand as one of the longest-running providers in the field. With over 18 years’ experience in the energy sector, we now support more than 120 housing partners nationwide, helping resolve complex energy issues quickly and efficiently – completely free of charge.

Award-Winning, First-Class Support

Our reach spans England, Wales, and Scotland, working with over 120 RSLs and managing more than 500,000 homes. Our award-winning service is recognised for its energy consultancy expertise and, most importantly, for the support it provides to thousands of vulnerable households.

At the heart of everything we do is a commitment to first-class customer service. Every property tells a different story, which is why our approach is always tailored to the needs of both property owners and tenants when they move in.

Partnerships That Support a Greener Future

We’re proud to be an ethical choice for businesses, with sustainability at the core of our services and a clear focus on supporting progress towards net zero.

Our profit-for-purpose model means that every penny of profit generated is gift-aided to PECT. They’re a leading environmental charity committed to safeguarding and enriching our planet. In doing so, we are the lead sponsor of their Forest Project, which so far has led to the planting of over 131,000 trees, equating to a remarkable reduction of over 1,300 tonnes of carbon emissions.

By partnering with us, you benefit from a completely free service, save time and money, and help contribute to meaningful environmental impact!

See What Our Current Partners Are Saying

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Janet Adebayo profile picture
Janet A
2 February 2026
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Drew Blundell has been a great source of help with his assistance over the last year. He is alway ready to help and supportive to answer questions, provide answers and when he is unable to such as billing query, he’ll put me in contact with the right person who can assist
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Tayla Harris profile picture
Tayla H
23 January 2026
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Huge shout out to Drew & Lester. I was having an issue with a key not working on a Electric meter in one of my void properties; I emailed through to Lester and Drew the problem I was having and the following morning they called me to discuss the problem in more detail. After I had explained how urgently we had a family needing to move into this property, I have a new key on the way to the property by the end of the same working day. Clear communication between them, great service and here at Accent we are super happy with the service at all times from GES. Both of them are always happy to support with my East & Yorkshire Region. Thank you
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V L M profile picture
V L
15 January 2026
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Great company that go all the way to help. Zoe James in particular has been a constant help.
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Daria Serkowska profile picture
Daria S
21 November 2025
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I work closely with Green Energy Switch as one of our contractors and overall as a company everyone who works there is really customer centered and helpful. Any query gets dealt with fast and effectively. Everyone is great but the individuals who really need recognition are Ann-Marie, Lewis, Drew, Mike, Michelle and Dan! Great team to work with :)
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Charley Aylott profile picture
Charley A
11 November 2025
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I have been working along side Drew Kirtland-Blundell for our monthly key account calls for a few months now, and I am extremely impressed with his support and knowledge. Him and the team are dedicated in providing the best service possible and it shows in every interaction I have encountered with them. I highly recommend them to anyone in need of their service.
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Lex profile picture
Lex
7 November 2025
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We are a small Charity based in Nottingham and we are new the world of bill management, void management, EPC and navigating all things Energy and Metre's. It is so wonderful to have a supportive, caring and dedicated team at GES that helps with every and anything, no query is too small, a special shoutout to Mike and Dan for your patience and support!
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D Henry profile picture
D H
13 October 2025
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I had little to no experience of managing utilities but I can't thank Michael Saunders and Lewis Jones enough for the expertise, proactiveness and care for helping to manage our utilities. This truly is a FIVE STAR service
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Sharri profile picture
Sharri
10 October 2025
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My Key Account Executive Drew is an absolute STAR. He is efficient, diligent, empathetic and very easy to assist and speak to. I would recommend the service provided to anyone who has ever or may have any issues making the overall experience with GES an easy friendly honest service.
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Joe Waters profile picture
Joe W
10 October 2025
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Super service supporting time consuming voids energy management.
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Jamie-leigh Woodrow profile picture
Jamie-Leigh W
8 October 2025
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The service from the team is unmatched! They are all super helpful and very knowledgeable. Mike in key accounts is very handy and always on hand to help with any issues, will go above and beyond to help! Lewis and Lester the project officers are also very kind and helpful with great knowledge and no problem is an issue to them! A great team and company to help us with our properties!
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Andrew Cleugh profile picture
Andrew C
23 September 2025
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I am a surveyor for Amplius homes and tasked with reading meters whilst on site. On occasions I have had to make contact with Green Energy I have always had a great and helpful response. On recent occasions I have spoke to Lewis and Mike Saunders who always go out of their way to help.
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Steven Elmore profile picture
Steven E
4 September 2025
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We use Green Energy Switch for our Voids Management and EPC needs. The whole team have all ways been extremely helpful and friendly, especially our account manager Mike who always goes the extra mile to accommodate our needs, ensuring we always receive excellent service and that processes are straightforward and understood by all. Making the working partnership with Green Energy Switch a smooth and enjoyable experience. If you are looking for a knowledgeable, friendly and genuine business who really care about what they do I would 100% recommend them!
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Rosy Sargent profile picture
Rosy S
3 September 2025
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Dan Strevens was extremely helpful when assisting me with getting power back on in a void property I was managing. He was efficient, communicative and friendly. Thank you!
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Connor Hickey profile picture
Connor H
29 August 2025
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every time i end up on the phone to Lewis , he is always a pleasure to talk to , and always goes out of his way to help me and spend the time on the phone to walk me through anything i get stuck with,
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Tyler profile picture
Tyler
29 August 2025
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I have always had a great experience with Green Energy Switch, especially Dan, Lewis and Mike. They are always super helpful, and nothing is ever too much trouble.
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Richard Baronowski profile picture
Richard B
26 March 2025
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The customer service of the Peterborough team is second to none and most importantly, consistent, even when I'm being a pain in the butt! The speed of their response to my enquiries is fantastic and they continue to go above and beyond and have the patience of a saint! Thank you so much!
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Sam Payne profile picture
Sam P
26 March 2025
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I’ve used Green Energy Switch for around 6-7 years (I think!) regarding switching utilities accounts for empty properties - never had an issue that couldn’t be resolved! Very proactive, always willing to help, always gone the extra mile where possible! Would wholeheartedly recommend them!
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Daniel Massey profile picture
Daniel M
28 February 2025
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We approached GES to discuss a piece of work related to a regeneration project in Leeds, West Yorkshire. The expertise of GES helped to resolve a challenging situation regarding electricity and gas supplies from various utility providers. GES proved to be invaluable in their delivery of this piece of work against tight timescales.
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Ali profile picture
Ali
28 February 2025
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I have worked with GES across two organisations and the service has always been excellent. Everyone knows about the issues of dealing directly with utility providers, GES take away a lot of that hassle and are always very responsive. I can’t remember a bad experience of dealing with any member of staff but of the staff I deal with regularly, Drew, Tamara, Amanda and Lewis have always been excellent to work with.
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Paul Jackson profile picture
Paul J
10 November 2024
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Great Meter Training Session that enhanced our understanding of meter types and how to read them.
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Gemma profile picture
Gemma
18 October 2024
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I've worked with the GES for a couple of years and my experience with all the team has been excellent. Always a quick response to queries and exceed expectations when I have urgent EPC requests and meter issues. 5 Stars :)
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Olivia Courtney profile picture
Olivia C
10 October 2024
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thanks for your help Amanda, Debbie and the team
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Try Our Voids Calculator Today!

And that’s not all….

We’ve built a brand new Voids Calculator so you can see exactly how much time, money, and effort you could be saving by working with us. It’s quick, simple, and live right now on our website.

Or book in a call with our team to explore how our free void energy management service could save your team time, reduce costs, and simplify voids.

ABOUT US

Green Energy Switch (GES) delivers a broad range of energy services across the UK; specialising in working with social landlords and local authorities. Established in 2006, GES is a subsidiary of environmental charity PECT. We gift-aid any profits to PECT to help fund their vital work. In doing so, we are the lead sponsor of their Forest project. So far over 131,000 trees have been planted, equating to a remarkable reduction of over 1,300 tonnes of carbon emission.