LEAP Referrals for Citizens UK and PECT

Get free energy support through the LEAP scheme

As part of the Home Team Partnership project between PECT, Citizens UK and Round Our Way, we’re helping local residents access free home energy support through the LEAP service. If you’ve been signposted through a community workshop, event, or conversation, you can use this page to register your interest for support.

LEAP offers free advice to help households save energy, reduce bills, improve home warmth, and access additional support where eligible. By completing this form, you’ll also help us understand the impact of the project and how many people we’ve been able to support through these community referrals.

Check if you’re eligible here

    LEAP Referral Form

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    If you are referring yourself, jump to Applicant Details section.

    If you are referring someone else, please enter your details in this section and complete the Applicant Details section below with their information.



    Applicant Details





    Area Of Property





    Primary Contact

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    Eligibility Stream



    Support Required







    Consent Statements

    In order to continue with this application, we need you to agree to share this information with us and give permission for us to contact you to discuss the next steps.

    You need to tick "Yes" to both of the next two questions in order to proceed with this application.



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    Stay Connected With LEAP





    About

    THE LEAP SCHEME

    All of our home energy support is free thanks to the LEAP Scheme. The scheme is a free service that is helping people keep warm and reduce their energy bills without costing them any money. The eligibility requirements of LEAP are designed to target households that either are already in, or are at risk of falling in to fuel poverty.

    It is open to all types of householders – homeowners, private renters and social housing tenants. According to the official Committee on Fuel Poverty, over 10% of households in England are in fuel poverty. ‘Fuel poverty is defined as a situation where someone who is on a relatively low income lives in a house that cannot be kept warm at a reasonable cost. All eligibility criteria can be found on the LEAP website.

    Real Stories from Our Community

    See what local residents have said about us...

    Posted on Google Google
    Faiza Hifsa profile picture
    Faiza H
    13 December 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    India was amazing help she gave good advice and was really patient.
    Posted on Google Google
    Melisa Dell profile picture
    Melisa D
    12 December 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Had a visit from the lovely India and was so pleased with how helpful and kind she was. India covered everything that I didn’t know I even needed to know! What a fantastic woman and obviously a fantastic company! I really do appreciate all the help and advice I have received this morning. THANKYOU SO MUCH!
    Posted on Google Google
    Nigel Pollard profile picture
    Nigel P
    11 December 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    What a fantastic company Leap is. We had a lovely young lady called India who came out to see us. Very polite and friendly and helpful. Couldn't have asked for a nicer person. India is a credit to leap. India helped us with our gas and electricity, with lots of easy to use advice. Lots of tips on what to do to stay warm. It was fantastic. Thank you India.
    Posted on Google Google
    Rachel Wagner profile picture
    Rachel W
    10 December 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Really grateful to have a visit , really polite and helpful visitor , gave me advice on how to reduce my energy costs, explained to me about my boiler , draught proofed our front and rear door, also been offered a heated clothes airer , to help reduce the usage on our tumble dryer to help keep electricity costs down too. Thankyou
    Posted on Google Google
    Amanda G profile picture
    Amanda G
    9 December 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Really good service. Received a phone call back with an hour of submitting an application, appointment arranged with Rachel for the following week. She was really helpful, explained everything to us and gave us really useful information. Very impressed!
    Posted on Google Google
    lisa pitt profile picture
    Lisa P
    9 December 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    India did my home visit for me today She was amazing While going through everything is was explained to very clearly
    Posted on Google Google
    Carrieanne Mcginty profile picture
    Carrieanne M
    8 December 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Had a lovely lady called India , she was so helpful and went over and beyond to help me sort out what was going on, With my gas and electric lots of information and spent time with me to understand the information I was given
    Posted on Google Google
    Walid Elshikh profile picture
    Walid E
    5 December 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    The visit was very good. The advisor I met was extremely helpful and fully cooperative. I’m very happy with the service and the support I received. Thank you LEAP!
    Posted on Google Google
    isabel tavares profile picture
    Isabel T
    28 November 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    The meeting today with Rachel was great, she was kind, professional and respectful, I highly recommend the service with LEAP.
    Posted on Google Google
    Alzbeta Licartovska profile picture
    Alzbeta L
    28 November 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Hello l have today visitor her name is India she was nice friendly helpful and She explained everything to me slowly so I could understand it, told me what to do and gave me a bunch of helpful suggestions. So I’m really want to thank to first India and second l want to thank so much LEAP 👌👌👌👏👏👏
    Posted on Google Google
    Sue Shortt profile picture
    Sue S
    24 November 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    The lady who came to see me today. She was so lovely to me and very helpful she loved my dog as well. His people at leap do a very good job for helping people out and give you good advice how to keep warm. Like a lot off us we can not afford having the heating on. So the lovely lady is getting me electric blankets to keep me warm cannot wait to receive that because it'll be a lot cheaper than putting the heat in on. Thank you so much to all the staff at Leap
    Posted on Google Google
    Nasreen Akbar profile picture
    Nasreen A
    20 November 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Really impressed with India from LEAP she was amazing, informative and very helpful. A really great energy efficient scheme.
    Posted on Google Google
    Anwaar Waheed profile picture
    Anwaar W
    11 November 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    It was very informative Team took notice of my needs efficiently. Great work.
    Posted on Google Google
    Katie Baker profile picture
    Katie B
    11 November 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Great home visit very informative and lots of money saving information provided. And waiting to hear regarding LEAP appliances and warmer homes referral.
    Posted on Google Google
    Donna Webb profile picture
    Donna W
    7 November 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Extremely happy Rachel is a lovely lady, she took her time and explained in detail on savings and helpful tips thank you so much.
    Posted on Google Google
    Amanda Burton profile picture
    Amanda B
    6 November 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I had a particularly hard year and was a bit afraid to ask for help but India came to see me and was amazing , she gave me some great advice on how I can make improvements and was kind, empathetic, friendly and everything I needed . Thank you so much India and team x
    Posted on Google Google
    Molly-anne Donovan profile picture
    Molly-Anne D
    5 November 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    The lady India who came was lovely and explained how everything in the property work and she was amazing in general
    Posted on Google Google
    smart cookies profile picture
    Smart C
    27 October 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Amazing experience today with an amazing lady india ..very helpful and kind very highly recommend her 💜💚
    Posted on Google Google
    Shame Less profile picture
    Shame L
    22 October 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Very supportive. I had a kind girl name India visit me and she spent time breaking down useful information from my bills suppliers, as well as gave me good advice on how to save money. It was just the support I needed and I am genuinely grateful for her visit. Thank you India and thank you Leap 😊
    Posted on Google Google
    Emma Pasquale profile picture
    Emma P
    20 October 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Really helpful service. The enquiry line was easy to use and knowledgeable and that was consistent throughout to the actual appointment with Rachel who come to our home. We discussed all we needed to ensure our home was insulated well and our bills were all on the best tariff. We were even referred for a heated airer to ensure we can dry our clothes and towels with ease throughout the winter. Very happy with the service and would recommend to anyone.
    Posted on Google Google
    Sayma Hussain profile picture
    Sayma H
    16 October 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Absolutely amazing. The team is friendly and fast. Within 2 weeks I was given my appliance the whole process was simple and the response was quick and no time waste.
    Posted on Google Google
    Naheed Abdul profile picture
    Naheed A
    15 October 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I had home visit from Leap with Rachel, i must say she was so helpful and answer all the questions i had in my mind for long.I have been offered white good scheme which i first didn’t believe that i actually can get but i ended up getting an Air fryer which i needed the most ATM. Great experience very helpful and i’ll recommend them to everyone.
    Posted on Google Google
    maggie izzard profile picture
    Maggie I
    7 October 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    The visit was v helpful and thorough. Advisor had several excellent ideas and lots of advice.
    Posted on Google Google
    Evija Razma profile picture
    Evija R
    2 October 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Great support and advice! This winter will be more energy sufficient and warmer
    Posted on Google Google
    Helen Hobling profile picture
    Helen H
    30 September 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Professional service and knowledgeable representative. India was friendly, polite and helpful.
    Posted on Google Google
    dorjana tuku profile picture
    Dorjana T
    23 September 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    +0
    The service that Rachel Parker offered was amazing, she was so friendly, professional, kind and helped me with tips, advices to conserve and save money. I am thankful for all the help and support from LEAP. God bless you all. Ms D, Peterborough
    Posted on Google Google
    Michelle Sutton profile picture
    Michelle S
    22 September 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Rachel was amazing, very patient and listened to everything I had to say. She was extremely knowledgeable and gave me great advice. I would highly recommend. Thank you so much.
    Posted on Google Google
    Elizabeth profile picture
    Elizabeth
    19 September 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    It was Awesome especially Rachael her customer service is top notch…
    Posted on Google Google
    Elaine Roberts profile picture
    Elaine R
    17 September 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    We had a LEAP Home Energy Visit today. India our Home Energy Advisor could not have been more helpful. 5 stars for this excellent service.
    Posted on Google Google
    Charlie Brown profile picture
    Charlie B
    15 September 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Green energy switch sent out a member from LEAP (local energy advice partnership) to come and check that I had everything in place to help with my energy efficiency, India was incredibly helpful with everything that I needed, she put draft tape on some of my windows for me and heat reflection panels down behind my radiators - completely free of charge, she has also applied for a small appliance (air fryer) for me as the one I had already was too small and getting old, this was also completely free.
    Posted on Google Google
    Alison Jenkins profile picture
    Alison J
    12 September 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I had a visit from India today and she took time to chat with all the help I could get with my gas n electric and also the water as I hv only just moved in.India recommend a company who supports anyone in this even to chat with the companies. India looked at my accounts with the gas n electric to make sure about my Taff's and was I getting the help and about what my bills are at present moment.India also put a light bulb in for me too.India took time to chat n electric plain and just chat about every day stuff.very friendly and caring and I understand what she was telling me.I found the whole process really happy and I hv mental health too .Really happy with India ,such a lovely caring kind hearted person and iam so happy I did this and I get a bran new air fryer too.Thankyou for helping .
    Posted on Google Google
    sue Naylor profile picture
    Sue N
    4 September 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Rachel was very knowledgeable about ways in which I could save costs on my fuel bills. It didn't feel like she was just giving me a spiel, she actually knew what she was talking about. I was very impressed with all the advice that she gave me and even more so when she told me I was entitled to a new fridge/freezer as mine was not energy efficient. Thank you Rachel
    Posted on Google Google
    Robert Irvine profile picture
    Robert I
    3 September 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Ms Rachel Parkers' visit was very welcome, the energy-saving suggestions she made, whilst appearing to be simply commonsense, had not been obvious to ourselves. Well done for identifying them and bringing them to our attention!
    Posted on Google Google
    Dita Dani profile picture
    Dita D
    29 August 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Had visit from lovely lady india and she was absolutely amazing, friendly and helpful with the advice she has given me :)
    Posted on Google Google
    Maryam Coy profile picture
    Maryam C
    29 August 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    India was absolutely lovely and so helpful. She was thorough with all of her information and helped me out so so much. Thank you!
    Posted on Google Google
    Dawn Mclean profile picture
    Dawn M
    24 July 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    India was really helpful and knowledgeable as well as discussing options, what was working in my home and what could be improved in the short time and planning for the longer term. I felt more knowledgeable and able to make changes. Thank you for your help.
    Posted on Google Google
    sue huggins profile picture
    Sue H
    29 May 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Had a LEAP visit from Charlotte and Rachel, cannot recommend enough. Both professional, kind and knowledgeable ladies, made me feel very calm and respected and helped me with my energy bills/ understand the price cap and how to save money! They were also very kind to my granddaughter who doesn't normally like strangers but they had her smiling by the end! 5 stars for GES and LEAP!
    Posted on Google Google
    Vanessa Black profile picture
    Vanessa B
    27 May 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Posted on Google Google
    Supporting Peterborough Veterans profile picture
    Supporting P
    21 March 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Excellent and easy to follow service and advice Eloquent yet simple explanations of the health, financial and environmental benefits in insulating the home Make use of technology and follow professional advice available to all. Tell the neighbours Don’t be embarrassed about asking for the help and support from “Community Minded” organisations like LEAP and their partners Kindest regards and my continued thanks Bryan
    Posted on Google Google
    Sut Panchi profile picture
    Sut P
    14 March 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    +0
    Please find my response with a visit from your reprehensive India Kaur Singh , she was very positive , she comes through as very knowable person for such a young age , she was polite, clear and precise with her advise to us , she made number of energy saving recommendation , and she made changes to our house fitting for us to save energy , and reducing our electric bills. We have implemented her recommended advice , and have befitted by it . She is a asset to your establishment .We highly recommended her services , and she should be congratulated .
    Posted on Google Google
    YESMATE profile picture
    Yesmate
    13 March 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Very kind and very helpful in information given, India was wonderful 😊👍
    Posted on Google Google
    Charley Lee profile picture
    Charley L
    23 October 2024
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    We had just moved into our new home and were looking for ways to save energy and improve our EPC rating. We spoke to a lovely woman called Tamara who was very knowledgeable and guided us on the services they provide. She informed us about the Leap service at Green Energy Switch and the various interventions they can implement to make our home warmer and improve our EPC. The home visit was really helpful and the advisor was very efficient. Things were implemented quickly and made noticeable difference. I would definitely recommend Green Energy Switch.
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